Pivotal MAPA (Management of Actual and Potential Aggression) Values and Philosophy:
Demonstrating respect, dignity, and empathy; providing support in a non-judgement and person-centred way.
Providing emotional and physical support; acting in the person's best interest in order to promote independence, choice and well-being.
Protecting rights, safeguarding people, reducing or managing risk to minimise injury or harm.
Maintaining safe, effective, harmonious and therapeutic relationships that rely on collaboration.